Retail Deposit Clients

Q1. Am I affected by the Transfer Order?

From 24 February 2011, the legal effect of the transfer is that the vast majority of customer deposit accounts held with Anglo branches in Ireland are now held with Allied Irish Banks p.l.c. and in the case of the those deposits held by Anglo branches in the U.K. are now held with its UK subsidiary AIB Group (UK) p.l.c.

A decision was taken to exclude a limited number of deposit accounts from the Transfer Order. Anglo Irish Bank will be writing to you shortly to confirm if you are in this category of clients.

Otherwise, the Frequently Asked Questions outlined below address issues affecting clients of the Bank whose deposit(s) have transferred as detailed above.

Q2. Why is my deposit being transferred?

The decision to make this transfer was made in the context of the Irish National Recovery Plan 2011-2014 and the European Union/International Monetary Fund Programme of Financial Support for Ireland.

Under powers granted by the Credit Institutions (Stabilisation) Act 2010, the Irish Minister for Finance, in consultation with the Central Bank of Ireland, announced the immediate transfer of certain deposits and assets from Anglo Irish Bank to AIB Group (UK) p.l.c as detailed in Q1 above.

Please refer to www.finance.gov.ie for the Minister’s Statement in relation to the Transfer Order.

Q3. What impact does this transfer have on the safety of my deposit(s)?

AIB Group (UK) p.l.c. is a member of the UK Financial Services Compensation Scheme (FSCS), which provides eligible customers a guarantee of up to a maximum of £85,000 of their total deposits held in AIB Group (UK) p.l.c. For joint account holders, the maximum that could be claimed would be £85,000 each (making a total of £170,000). Under the terms of this transfer, deposits with Anglo Irish Bank that have been transferred to AIB Group (UK) p.l.c. are protected by this Scheme. Further information on this Scheme can be viewed on www.fscs.org.uk

The protection offered by the Irish Government’s Eligible Liabilities Guarantee Scheme 2009 applies to deposits held with AIB Group (UK) p.l.c. Further information on this scheme can be viewed on www.finance.gov.ie

If you have any queries, please contact Anglo Irish Bank on 0845 455 22 22 (Monday to Friday, 8am – 8pm). Telephone calls are recorded.

Q4. Can I still operate my account? How?

Anglo Irish Bank will continue to provide a support service to AIB Group (UK) p.l.c. as the operational aspects of the transfer process are completed. You can be reassured that this announcement does not have an immediate operational impact on deposit(s) held by you. You can continue to operate your deposit(s) as normal.

If you have any queries, please contact AlIied Irish Bank (GB) on 0845 455 22 22 (Monday to Friday, 8am – 8pm).

Telephone calls are recorded

Q5. Does the transfer of my deposit account(s) to AIB Group (UK) p.l.c. impact on my interest rate and/or the Terms and Conditions that apply to my deposit(s)?

No, the interest rate and terms and conditions of your deposit(s) are unaffected by their transfer to AIB Group (UK) p.l.c.

Q6. What happens next?

Anglo Irish Bank will continue to provide a support service to AIB Group (UK) p.l.c. as the operational aspects of the transfer process are completed. You will be kept advised of any further changes that may impact on your deposit(s) as the transfer process progresses.

If you have any queries, please contact AlIied Irish Bank (GB) on 0845 455 22 22 (Monday to Friday, 8am – 8pm).

Telephone calls are recorded